PACKAGE BROS

Frequently Asked Questions

General FAQs

We provide the following options: Color printing (full color, one or two color), Gold Foiling, Embossing, Debossing, and Spot UV Printing for packaging on both sides.

Please contact us, Monday to Friday, from 8:00 a.m. to 5:00 p.m. MT at (877) 289-3265.

We offer samples on most packaging items. For sample options please go through the contact us page. Or you can reach us using the customer service number listed above.

Check out our various custom printed packaging options. After that you can either request info about a certain product or go ahead and fill out the quote form to get a free quote within 24 hours. We strive to provide fast turnaround times, and punctual customer service. With so many customization options you can rest assured that our team will bring your vision to life.

Depending on the complexity of your order the turnaround time can be as soon as 2 weeks and up to two months. To find out more about how long your specific order can take, please fill out the quote form for a free quote within 24 hours.

Any changes to orders already placed should be requested immediately by contacting customer service. Please have your order number ready. Once an order is placed, we may be unable to make any changes to your order.

Keep up to date with our promotions by following all of our socials and joining our newsletter!

Nothing is pre-made or standard; we customize everything to your requirements.

Our minimum order quantity for rigid luxury or standard cardboard packaging is 100 units. However, we are also capable of producing in smaller numbers.

We have different production facilities in the US, Mexico, China, and Colombia. Our production teams determine where it makes the most sense to route projects based on cost and speed.

Click on the contact us or get quote buttons on our site and we’ll be happy to assist.

For any questions on out-of-stock items, please contact customer service to find out more.

We have a wide variety of packaging products that can meet your specific needs. If you do not find the specific packaging you are looking for. Feel free to still reach out, as we are able to do almost any variation with the right MOQ.

We offer different kinds of packaging products that are child-resistant, tamper-evident, and can meet various packaging regulations by state.

Please review our return policy for more information.

Please contact us at (877) 289-3265, Monday to Friday, from 8 a.m. to 5 p.m. MT or contact customer service.

Shipping FAQs

We work with a wide variety of shipping partners such as USPS, UPS, as well as various freight carriers such as R&L Carriers. Depending on the items in your cart as well as your shipping address, different shipping options will be available.

Shipping costs vary and are determined during checkout based on the items in your cart, your shipping address and your selected shipping option. Shipping costs are calculated using live real-time data from each of our shipping partners.

Shipping times may vary depending on the shipping option you select at checkout, as well as your shipping address location. Please check your tracking information for any details regarding your specific order and feel free to reach out to customer support with any questions or concerns.

We offer international shipping options on many of our products, this offer is reviewed case by case. If you are interested in international shipping please reach out to see what options are available to you.

Once your order has been shipped, you will automatically receive an email with shipping information, including tracking information.

We have Will Call available for free for same-day pickup in the Denver-Colorado area. The cutoff time for Will Call orders is 3:30 p.m. MT.

Request a quote or get more information

We’re here to help with all of your packaging needs.
From custom orders to design services, contact us for your next project.

Our clients expect the best and we deliver!
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or get more information

We’re here to help with all of your packaging needs.
We inventory high-volume products and handle custom orders for small to large projects. Contact us here.